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Question
The system I am using is windows ME and I know it is notorious for being unstable, however, many things are wrong. I dont know what to do. First of all, often times I am unable to start my computer up right and it freezes and then I have to reboot it a few times, second this new error message pops up right away when I start my computer that says, "explorer has caused an error in HCDCI.DLL and will now close...and when I close it the computer does some weird freeze. Also my homepage always somehow changes automatically even when I fix it to normal. I have spybot, adaware, and symantec, and run them often. Is there any help or advice you can give me to please help me out. Thanks for your support.
--Thomas, University of Minnesota
Answer
A "Tech Talk" staff member responded:
Thank you for your email. It really sounds to me like you have some
virus-type activity going on. You say you've used Symantec, my first
thought is I'm wondering if you've got the latest virus definitions.
Also, with many of these new worms, a system scan with Symantec will
not work unless your computer is booted into safe mode first.
We have recently created a Safe
Computing webpage that has very good info on keeping your computer
free from attacks.
Good luck to you, I know dealing with viruses can be very frustrating. Thanks again for your email, and thanks for watching
Tech Talk.
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